November 13, 2018

Video Game Party FAQ’s



QUESTION: How do I know the Hyperspace Starcade Game Station can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 60 feet of cleared space (as flat as possible).

QUESTION: Are there any hidden or extra charges?
ANSWER: Your party package includes use of all our video gaming stations except virtual reality.  We charge a very small fee to add Virtual Reality to your party, as it requires closer one-on-one game supervision from our Game Coach.  You can add Virtual Reality Gaming for just $10, add VR Racing Simulators for $15 each, or add all three for just $30.  The option to add Virtual Reality will appear during the booking process.

QUESTION: Will the kids know what to do during the party?
ANSWER: We bring our Game Coach so there’s no doubt! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!

QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Simply let the Game Coach know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.  We have video games suitable for all ages.

QUESTION: What about bad weather?
ANSWER: We come rain, shine, chilly days or nights or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.

QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!

QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 15 minutes prior in order to set-up and rest assured, our door will be open for your guests by the start of your party time!

QUESTION: Do I request certain games?
ANSWER: No need. We always bring our full game library to every event and your Game Coach will listen to, make suggestions and evaluate your needs to make your event successful. You may bring and play your own games, but do so at your own risk.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to reserve your date, once confirmed, you must pay online. For non-profit/civic entities who must pay in a different manner (purchase order, etc.) please contact us.

QUESTION: What type of Fundraising can we do with a mobile game theater?
ANSWER: We can set up tournament-style or general-style gaming to help raise money for an event or simply to just have fun with a large group of people.

QUESTION: Where can I view your official policies?
ANSWER: You can view them here.



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