November 13, 2018

Laser Tag Party FAQ’s



QUESTION: How do I do this? How do I look into booking a party?
ANSWER: Go to our  “Check Dates/Book Now” page and send in your date time and we’ll respond letting you know if it is available. Just confirm and that’s it!

QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Hyperspace Starcade Game Coach/Referee! He/She helps the kids along, inspires and instructs. The Game Coach will give instructions prior to the first game and the Game Coach fully instructs guests in Game Play and safety.

QUESTION: Should I be concerned about safety during Laser Tag play?
ANSWER: Hyperspace Starcade Laser Tag is fun and safe!  No pain or mess like paintball! There is no actual “Laser,” just a beam of infrared light.  It’s the same technology that your TV remotes use. We will give safety instructions to guests prior to game play, and do a quick scan of the game play area to reduce hazards. Due to the nature of the game (running, hiding, etc.) all guests must sign a “hold harmless” waiver prior to participating in any Laser Tag game. We want all your guests to be safe!  Download waiver here.

QUESTION: What about bad weather?
ANSWER: In the event of heavy rain or foul weather, we will make every effort to reschedule your party to a day with weather better suited to Laser Tag play…or you can choose to move the party indoors if your venue can support game play.

QUESTION: Should I schedule Laser Tag at the beginning or toward the end of the party?
ANSWER: We suggest that you plan for Laser Tag first…and eat later. This way, guests aren’t running around immediately after eating…and they can work up an appetite while playing!

QUESTION: What if I have more than 12 guests at the party? Is there an extra charge?
ANSWER: Certainly not! Bring them on! We provide laser taggers for up to 12 guests, but if need be can rotate guests through games to be sure everybody gets plenty of play time.  (Laser Tag birthday parties are recommended for groups of 12 or less, unless you’re okay with player rotation.)

QUESTION: Do I tip the Game Coach/Referee?
ANSWER: The Game Coach/Referee is there to make sure that your group is having fun. He/she tutors, inspires and entertains. Tipping for service is a great idea, but not required.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online or arrange to drop your payment with us. Otherwise, your date and time is still open for booking by others. Please call to discuss if your organization or situation is an exception and we can talk about options.

QUESTION: What time will you be arriving?
ANSWER: The Game Coach arrives in plenty of time for the playing field to be set up and allow your party to start at the designated start time. (Normally we’ll arrive between 10-20 minutes ahead of your party time.)

QUESTION: Where can I view your official Laser Tag Party policies?
ANSWER: You can view them here.



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