FAQ | Game Truck Video Game Parties
Got a question about game truck parties in Rochester MN? Check out our FAQ list or give us a call at (833) 426-3734.
How do I know the HyperSpace Starcade Game Truck can come to my house?
Our Game Truck can travel to most homes and venues across Rochester and Southeast Minnesota. As long as your street is reasonably flat and accessible, we can usually park right at your location.
We typically need about 75 feet of cleared space. If access is limited, we can also meet at a nearby park, church, or parking lot.
Do you travel year-round?
Yes — but during winter months (December–March), game truck parties in Rochester MN are typically limited to locations within 30 miles due to road and weather conditions. Full service up to 70 miles resumes April 1.
Are there any hidden or extra charges?
Your party package includes use of all our video gaming stations and even a virtual reality gaming station. We charge a very small fee to add on more Virtual Reality game stations to your party, as VR requires closer one-on-one game supervision from our Game Coaches. The add-on options for Virtual Reality will appear during the booking process. The start and end time you book is pure game time so there is no need to factor in extra charges for setup/take down time.
Will the kids know what to do during the party?
We bring a Game Coach so there’s no doubt! Our Game Coach helps players get started, explains the games, and keeps everything running smoothly. We make sure it’s the party of the year!
Should I be concerned about the types of games for kids?
Simply let the Game Coaches know your concerns and we will address them on an individual basis and will make inappropriate games unavailable. We have video games suitable for all ages.
What about bad weather?
We come rain or shine, chilly or scorching — we are climate controlled! As long as the roads are safe for us to drive we will be there!
Should I schedule the game truck at the beginning or towards the end of the party?
We suggest that you tell your guests that the party starts before our game truck arrival time — that way they eat first and they can all see the grand arrival of our mobile game truck! In addition, most guests will want to stay and play in the game truck as long as possible and so having the game truck at the end of a party just makes it easier for participating in other important event planned activities.
What time will you arrive?
We will arrive approximately 15 to 30 minutes prior to your scheduled time in order to set everything up. Rest assured, our door will be open for your guests by the start of your party time!
Do I request certain games?
You may request certain games be played, but there is really no need. We always bring our full game library to every event and your Game Coaches can make suggestions and evaluate your needs in order to make your event successful.
Do I have to pay for the party in advance?
Payment is required in advance to reserve your date.
All bookings are requests only. Your party is not confirmed until we send a final invoice (with sales tax) and payment is received within 2 hours.
For nonprofit or PO-based events, please contact us.
Do I Leave a Tip?
Tips are accepted via SQUARE, VENMO (@HyperSpaceStarcade), PAYPAL (info@hyperspacestarcade.com) or cash on-site. It is our pleasure to have the opportunity to serve you. Our Game Coaches are there to make sure that your group is making the most of our high-tech fun. We tutor, inspire and entertain. Please consider us as you would other forms of entertainment and service where tipping 10 – 15% for good service is a great idea, but not required. We appreciate you! If you are feeling up to making our day awesome then please take a quick moment to leave a fun GOOGLE rating/review.
Do you offer services for fundraisers or school events?
Yes — learn more about Fundraisers here
Where can I view your official policies?
You can view them here.
How can I get a better idea of how much fun an experience will be?
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Reviews/Testimonials/Ratings: Google and Facebook